Post by account_disabled on Feb 22, 2024 5:06:32 GMT -5
The a volunteer Top Contributor may escalate an egregious case to a Google staffer. . Sharing phone numbers between multiple entities What youll hear I run both my dog walking service and my karate classes out of my house but I dont want to have to pay for two different phone lines. or Our restaurant has locations in the city now but we want all the calls to go through one number for reservation purposes. Its just easier. or There are seven doctors at our practice. Front desk handles all calls. We cant expect the doctors to answer their calls personally.
Why its a problem There are actually multiple issues at hand on America Mobile Number List this one. First of all Googles guidelines state Provide a phone number that connects to your individual business location as directly as possible and provide one website that represents your individual business location. Use a local phone number instead of a central call center helpline number whenever possible. The phone number must be under the direct control of the business. This rules out having the phone number of a single location representing multiple locations.
Confusing to Google Google has also been known in the past to phone businesses for verification purposes. Should a business answer Jims Dog Walking when a Google rep is calling to verify that the phone number is associated with Jims Karate Lessons were in trouble. Shared phone numbers have also been suspected in the past of causing accidental merging of Google listings though Ive not seen a case of this in a couple of years. Confusing for businesses As for the multipractitioner scenario the reality is that some business models simply dont allow for practitioners to answer their own phones. Calls for doctors dentists attorneys etc. are traditionally routed through a front desk. This reality calls into question whether forwardfacing listings should be built for these individuals at all. Well dive deeper into this topic below in the section on multipractitioner listings. Confusing for the ecosystem Beyond Googlerelated concerns Moz Locals awesome.
Why its a problem There are actually multiple issues at hand on America Mobile Number List this one. First of all Googles guidelines state Provide a phone number that connects to your individual business location as directly as possible and provide one website that represents your individual business location. Use a local phone number instead of a central call center helpline number whenever possible. The phone number must be under the direct control of the business. This rules out having the phone number of a single location representing multiple locations.
Confusing to Google Google has also been known in the past to phone businesses for verification purposes. Should a business answer Jims Dog Walking when a Google rep is calling to verify that the phone number is associated with Jims Karate Lessons were in trouble. Shared phone numbers have also been suspected in the past of causing accidental merging of Google listings though Ive not seen a case of this in a couple of years. Confusing for businesses As for the multipractitioner scenario the reality is that some business models simply dont allow for practitioners to answer their own phones. Calls for doctors dentists attorneys etc. are traditionally routed through a front desk. This reality calls into question whether forwardfacing listings should be built for these individuals at all. Well dive deeper into this topic below in the section on multipractitioner listings. Confusing for the ecosystem Beyond Googlerelated concerns Moz Locals awesome.